LG Television
Astra & Hotbird
A step-by-step guide for a complete beginner: from the first power-on and the remote, to selecting and organising channels from the Astra (19.2°E) and Hotbird (13°E) satellites.
Getting started
This guide assumes you have never used this television before. Read sections 1 to 5 once in order; after that you can jump straight to whatever you need. Nothing here can damage the TV — at worst a channel list is erased and can be rebuilt in a few minutes (Section 7).
What is connected
Your TV receives channels from a satellite dish pointed at two positions in the sky: Astra and Hotbird. The signal reaches the TV in one of two ways:
| Setup | What you see | You will use |
|---|---|---|
| Built-in tuner | A round coaxial cable screwed straight into the back of the TV (“Satellite IN”). | The TV’s own Satellite source. |
| External decoder | A separate small box, linked to the TV by an HDMI cable. | An HDMI source + the decoder’s own remote. |
If you are not sure which setup you have, look at the back of the TV. A thick cable ending in a screw-on connector = built-in tuner. A flat HDMI cable going to a small box = external decoder. The rest of this guide tells you, at each step, which one applies.
The remote control
LG televisions come with one of two remotes. Identify yours first — every instruction below works with both.
| Type | How to recognise it | How you navigate |
|---|---|---|
| Standard remote | Many buttons; a central arrow pad (up / down / left / right) around an OK button. |
Move the highlight with the arrows, confirm with OK. |
| Magic Remote | Few buttons; a clickable scroll wheel in the middle; a pointer appears on screen when you move it. | Point at the screen by moving the remote in your hand, then press the wheel to click. |
The buttons you will actually use
| Button | Symbol / label | What it does |
|---|---|---|
| Power | Red circle / line | Turns the TV on and off. |
| Settings | Gear / cog icon | Opens the settings menu. |
| Home | House icon | Opens the home screen and the list of inputs. |
| Input / Source | INPUT |
Chooses where the picture comes from (Satellite, HDMI…). |
| Channel up / down | P or CH +/– |
Moves to the next / previous channel. |
| Volume up / down | VOL +/– |
Raises / lowers the sound. |
| Mute | Crossed speaker | Silences the sound (press again to restore). |
| Numbers | 0–9 |
Type a channel number directly. |
| Guide | GUIDE |
Opens the programme guide (what’s on now / next). |
| List | LIST |
Opens the full channel list. |
| Back | Curved arrow | Goes back one step / closes a menu. |
If the remote does nothing: the batteries are usually flat — replace them. On a Magic Remote, if the on-screen pointer is missing, press and hold the centre wheel for a few seconds to re-pair it with the TV.
First power-on
- Point the remote at the TV and press the Power button (red).
- Wait a few seconds while the LG logo appears and the TV starts up.
- If a picture and sound appear on a TV channel, you are already set — go to Section 8 to learn how to pick channels.
- If you see a black screen, a “No signal” message, or the wrong input, continue with Section 5 to select the satellite source.
The very first time a brand-new TV starts, it runs a one-time setup wizard (language, country, network, channel search). If that wizard appears, follow it and choose your country when asked — this lets the TV order Astra/Hotbird channels correctly. You can re-run it later from the settings if needed.
The home screen
Pressing the Home button (house icon) opens a bar of icons along the bottom of the screen. This is the TV’s main menu. You do not need most of it to watch satellite TV — only two things matter:
- Inputs — where you choose Satellite or HDMI (Section 5).
- Settings — the gear icon, where channel search, sound, subtitles and accessibility live.
To leave the home screen and go back to full-screen TV, press Back or Home again.
Selecting the satellite source
The “source” (or “input”) tells the TV where to take the picture from. To watch Astra/Hotbird you must be on the right one.
- Press Input / Source (or Home, then the inputs icon).
- A row of sources appears:
Satellite,HDMI 1,HDMI 2,Live TV… - Built-in tuner: select
Satellite(sometimes shown asDVB-Sor underLive TV). - External decoder: select the
HDMIsocket the box is plugged into, and switch the decoder on with its own remote. - Press OK. The satellite picture should appear.
You are probably on the wrong source, or a decoder is switched off, or a cable is loose. Re-check the source first, then the decoder’s power, then the cable at the back of the TV. Full list of symptoms in Section 13.
Astra and Hotbird — what they are
Astra and Hotbird are two satellites sitting at different points above the equator. Your dish sees both at once (twin head or a DiSEqC switch). Each carries different broadcasters and languages.
| Satellite | Position | Mainly carries |
|---|---|---|
| Astra | 19.2° East | German, French and Benelux channels, plus many free-to-air European channels. |
| Hotbird | 13.0° East | Italian, French and Arabic channels, plus a broad free-to-air international range. |
Here is the key point for everyday use: you almost never choose the satellite directly. Once both have been scanned and stored (Section 7), every channel — whether it comes from Astra or Hotbird — sits in one single channel list. You just pick a channel; the TV silently switches to the right satellite for you.
“Free-to-air” (FTA) channels need no subscription card and work straight away. Some channels are encrypted and need a provider’s card — those stay scrambled unless you have the subscription.
Setting up the channels (one-time)
Do this only if the channel list is empty or incomplete — for example after a reset, or if Astra or Hotbird is missing. If channels already work, skip to Section 8.
7.1 Start the search
- Press Settings (gear icon), then open All Settings.
- Go to Channels → Channel Tuning (or Auto Tuning).
- Choose Satellite as the reception type.
7.2 Recommended satellite settings
| Setting | Astra | Hotbird |
|---|---|---|
| Satellite | Astra 1 (19.2°E) | Hotbird (13°E) |
| LNB / LO frequency | Universal (9750 / 10600) | Universal (9750 / 10600) |
| Test transponder | Leave on automatic | Leave on automatic |
| DiSEqC | Matching port (A/B or 1/2) |
Matching port (A/B or 1/2) |
7.3 Choose how it searches
- Full search — scans everything (slower, most thorough).
- Network search (NIT) — faster, fine in most cases.
- Tick Free-to-air only (FTA) if you have no subscription card, to avoid filling the list with scrambled channels.
- Start the search and wait — a few minutes per satellite.
- When it finishes, save the list when prompted.
- Repeat for the second satellite if the TV does not scan both automatically.
If the search returns Astra but not Hotbird (or the reverse), the DiSEqC port is set the wrong way round. Go back to 7.2, swap the DiSEqC port (A↔B or 1↔2) for the missing satellite, and run the search again.
Picking a channel
Once channels are stored, day-to-day use is simple. Three ways to choose a channel:
| Method | How | Best for |
|---|---|---|
| Step through | Press P+ / P- (or CH+/CH-). |
Browsing nearby channels. |
| Type the number | Press the digits, e.g. 101. |
When you know the channel number. |
| Open the list | Press LIST (or OK), scroll with the arrows, press OK to tune. |
Seeing all channels by name. |
Astra and Hotbird channels appear together in this one list. If your TV groups them, you may see tabs or a filter such as All, Satellite, or one entry per satellite — use the left/right arrows to switch between groups, then pick a channel as usual.
To jump back to the channel you were just watching, press Back (or the Q.View / flashback button). Handy for flicking between two channels.
Making a favourites list
With hundreds of channels across two satellites, a favourites list saves you from endless scrolling. You build one short list of the channels you actually watch.
- Press Settings → All Settings → Channels → Channel Manager (or Edit Channels / Favourites).
- Select Favourites (often four groups: A, B, C, D).
- Scroll through the full list and mark each channel you want by pressing OK on it.
- Save and exit.
- From now on, press List and switch to the Favourites tab to see only your channels.
Mix Astra and Hotbird channels freely in the same favourites group — the satellite they come from makes no difference once they are in your list.
The programme guide (EPG)
The Electronic Programme Guide shows what is on now and later, like a TV magazine on screen.
- Press the Guide button.
- Use the arrows to move between channels (up/down) and times (left/right).
- Highlight a programme and press OK for details, or to switch to it if it is on now.
- Press Back to close the guide.
Guide information is sent by the broadcasters themselves, so the amount of detail varies from channel to channel — some show a full week, others only the current programme.
Sound, language and subtitles
Many Astra/Hotbird channels broadcast in several languages and offer subtitles.
Change the audio language
- While watching, open the quick menu (the
…orSettingsbutton) and look for Audio Language, then pick your language.
Turn subtitles on or off
- Press the Subtitle button if your remote has one, or use Settings → Accessibility → Subtitles, and choose the language.
Adjust the volume balance
VOL +/–for level, Mute to silence. Deeper options (bass, clarity, external speakers) are under Settings → Sound.
Subtitles only appear when the channel actually broadcasts them. If nothing shows, that programme has none — it is not a fault with the TV.
If the TV keeps “talking” (Audio Guidance)
If a voice reads every menu and channel aloud, the Audio Guidance accessibility feature is on. It is not a fault and has nothing to do with the satellite.
Sets from 2021 onwards (webOS 6.0 or later):
- Press Settings (gear), then All Settings.
- Go to General → Accessibility.
- Select Audio Guidance and switch it to Off.
Older sets (before 2020, webOS 5.0 or earlier): Settings → All Settings → Accessibility → Audio Guidance → Off (no “General” sub-menu).
Shortcut: press and hold the Mute button for about 3 seconds to open the Accessibility menu directly, then turn Audio Guidance off.
Audio Guidance reads the menus. A separate feature, Audio Description, narrates the scenes of a film — turn that off in the same Accessibility menu. While Audio Guidance is on, the Magic Remote pointer is disabled, so use the arrow buttons instead.
Quick troubleshooting
| Symptom | Likely cause | Solution |
|---|---|---|
| The TV reads everything aloud | Audio Guidance is on | Section 12. |
| A voice narrates films | Audio Description is on | Settings → Accessibility → Audio Description → Off. |
| “No signal” | Wrong source or loose cable | Section 5 — re-check source and cables. |
| Black screen, TV on | Empty source / decoder off | Switch the decoder on; check the input. |
| Astra works, not Hotbird (or reverse) | DiSEqC set the wrong way | Section 7 — swap DiSEqC ports and re-scan. |
| Picture pixelates in bad weather | Rain fade (normal) or misaligned dish | Wait for it to clear; if persistent, have the dish checked. |
| No channels in the list | List erased / reset | Section 7 — run the search again. |
| A channel is scrambled / blank | Encrypted channel, no card | Needs a provider subscription; FTA channels are unaffected. |
| Remote does not respond | Flat batteries / unpaired Magic Remote | Replace batteries; hold the wheel to re-pair. |
If many settings are disturbed: Settings → General → Reset to Initial Settings. This erases the channel list, so you must re-run the search (Section 7) afterwards. Do this only when targeted fixes have failed.
Glossary
| Term | Meaning |
|---|---|
| Astra / Hotbird | The two satellites your dish receives (19.2°E and 13°E). |
| Source / Input | Where the TV takes its picture from (Satellite, HDMI…). |
| Tuner | The part that receives broadcast channels — built into the TV or in an external decoder. |
| LNB | The receiver head on the dish that feeds the cable to the TV. |
| DiSEqC | The switch that lets one cable receive several satellites; its “port” must match each satellite. |
| Transponder | A frequency on the satellite carrying a group of channels. |
| FTA | Free-to-air — channels that need no subscription card. |
| EPG | Electronic Programme Guide — the on-screen TV schedule. |
| Audio Guidance | Accessibility feature that reads the menus aloud. |
| webOS | The LG TV’s software; its version decides the exact menu layout. |
